Frequently Asked Questions

Do you only sell products, or do you also do the installation?

Both. Our catalogue is open for anyone to order online, and our own plumbing team handles installation, repair, maintenance and emergency call-outs — you don't need to find a separate contractor.

Can I get a detailed, itemised quotation for a construction project?

Yes — get in touch with your project details and we'll prepare a sectioned, itemised quotation covering materials and labour for your build.

How fast can you respond to an emergency (burst pipe, leak, blockage)?

Call or WhatsApp us directly — see our Contact page for numbers — and we'll get to you as quickly as possible.

Do you deliver products, or is it pickup only?

Both — choose pickup or delivery at checkout when you order through our online shop.

Is your work guaranteed?

Yes — every job we carry out is backed by our own workmanship warranty, and we only use genuine parts.

Can I get a quote before committing to a job?

Absolutely — contact us with the details and we'll send an itemised quotation with no obligation.